I have this problem

Fatal Exception: java.lang.IllegalArgumentException: Failed to find configured root that contains /data/local/tmp/external/d14b78a5-ac82-4371-8791-e7433f6e2f706102300023160852134.jpg
       at androidx.core.content.FileProvider$SimplePathStrategy.getUriForFile(FileProvider.java:825)
       at androidx.core.content.FileProvider.getUriForFile(FileProvider.java:450)
       at com.sienarsystemsmx.pocketcoach.principal.SocialFragment.startCamera(socialFragment.kt:2385)
       at com.sienarsystemsmx.pocketcoach.principal.SocialFragment.onClick(socialFragment.kt:2237)
       at com.android.internal.app.AlertController$AlertParams$3.onItemClick(AlertController.java:1250)
       at android.widget.AdapterView.performItemClick(AdapterView.java:330)
       at android.widget.AbsListView.performItemClick(AbsListView.java:1187)
       at android.widget.AbsListView$PerformClick.run(AbsListView.java:3179)
       at android.widget.AbsListView$3.run(AbsListView.java:4097)
       at android.os.Handler.handleCallback(Handler.java:938)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loop(Looper.java:223)
       at android.app.ActivityThread.main(ActivityThread.java:7680)
       at java.lang.reflect.Method.invokeNative(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:423)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:592)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:947)

The code on startCamera is:

    private fun  startCamera (){
        if (!iniTempFile()) return
        val cameraIntent = Intent(MediaStore.ACTION_IMAGE_CAPTURE)
        try {
            mImageCaptureUri = null
            val state = Environment.getExternalStorageState()
            if (Environment.MEDIA_MOUNTED == state) {
                mImageCaptureUri = FileProvider.getUriForFile(
                    requireContext(),
                    "com.xxxx.yyyy.provider",  
                    mFileTemp
                )
            }
            if (mImageCaptureUri != null) {
                cameraIntent.putExtra(MediaStore.EXTRA_OUTPUT,mImageCaptureUri)
                cameraIntent.putExtra("return-data",true)
                resultLauncherCamera.launch(cameraIntent)
            } else {
                Toast.makeText(requireContext(),"Error al intentar guardar imagen",Toast.LENGTH_SHORT).show()
            }
        } catch (ex: IOException) {
            Log.d(NewFoodFragment.TAG,"Error Creating File:${ex.localizedMessage}")
        }

    }

The problem is that I can't reproduce the error, and in the Crashlytics logs it only happens on OnePlus 8Pro Phone. The worst problem is that the reviewing team on PlayStore uses it and marks it as a crash.

Do any have some error like this.

I tested in a lot of phones. Even in a Online testing environment with that phone emulator and I didn't reproduce the error