I am building a logistics website for running errands for customers, and I would like to use AI for customer service. However, I have never integrated AI into a website or system before.

I would like to understand where to start, how AI customer support works, and the steps involved in integrating it into my website. I am also looking for learning resources, tutorials, or courses that can guide me through the entire process, from the basics to implementation.

Since I am a beginner in AI integration, I would appreciate a clear roadmap on what technologies to learn, the tools required, and the best practices for building an AI-powered customer support system for a logistics business.