SMTP connection error when configuring email account in EmailUX
10:52 03 May 2026

enter image description here I am trying to connect my email account using SMTP. I have already generated an app password from my email provider. However, when I paste this app password into the app’s password field, I receive an error (as shown in the screenshot).

I am not sure why this is happening. Could someone please help me understand what I might be doing wrong and how to fix this issue?

What I have done so far:

  • Generated an app password from my email provider

  • Entered correct SMTP settings in the application

  • Tried pasting the app password into the password field

Issue:

  • The application throws an error when I use the app password (see screenshot)

Request:
Any guidance on what could be causing this issue or how to properly configure SMTP with an app password would be appreciated.

email