First-time submitting a Health & Fitness app that displays sensitive health data — can you review my setup before I submit?
08:00 02 Apr 2026

I'm about to submit my first app to the Google Play Store and I want to make sure I've covered everything to avoid rejection. Would really appreciate experienced devs reviewing my setup.

About the App:

  • It's a studio management app for a Yoga, Pilates, and Physiotherapy studio in India

  • Users can book sessions, buy packages, track wellness progress, and view assessment reports

  • All health assessments are done in-person at the physical studio — the app just displays them digitally

  • The app does NOT provide medical diagnosis or treatment

  • Built with React Native (Expo)

Sensitive Data We Display in the App:

  • Musculoskeletal Assessments: Postural analysis, Range of Motion (ROM) metrics, muscle strength scores (Upper Body, Lower Body, Core)

  • Progress Photographs: Before/after images captured by studio staff during in-person sessions — visible only to the user in a private gallery

  • Health & Wellness Scores: Calculated scores based on sleep patterns, stress levels, and physical posture

  • Medical Background: Surgical history, blood pressure, and pain/discomfort data provided by the user during studio intake

  • PDF Assessment Reports: App-generated PDFs that display the raw assessment data — users can download/share these

Important: ALL of this data is:

  • ❌ NOT collected through the app

  • ✅ Collected in-person at the physical studio by certified physiotherapists

  • ✅ Digitized by authorized admin staff and uploaded to the user's private dashboard

  • ✅ Only collected with the user's prior, explicit, in-person consent

  • ✅ Classified as "Sensitive Personal Data" in our Privacy Policy

  • ✅ Visible only to the authenticated user — never shared with third parties

What I've prepared:

✅ Account Deletion:

  • In-app "Delete Account" button with confirmation dialog

  • Immediate deactivation upon request

  • 14-day permanent data purging (including all health data, progress photos, and assessment reports)

  • Web-based deletion portal at our domain (requires login → then delete option)

  • Email option for deletion requests

✅ Privacy Policy:

  • Health data classified as "Sensitive Personal Data" under applicable laws

  • Explicit user consent before collecting any health data

  • Firebase (auth, notifications, Crashlytics) and Razorpay (payments only) disclosed

  • Stated we don't store credit card/CVV info

  • "We do not sell data" clause

  • Data retention policy

  • Children's privacy (18+)

  • Web deletion link + email contact

✅ Terms of Service:

  • 18+ age requirement

  • Medical disclaimer ("the app does not constitute a digital medical diagnosis")

  • Razorpay payment security — no card data stored on our servers

  • Full account deletion lifecycle

  • Jurisdiction (India)

✅ Refund Policy:

  • 24-hour cancellation window

  • No refunds for missed sessions

  • Packages non-refundable once activated

  • Deleted accounts = frozen packages, no refunds

✅ Play Store Listing:

  • Category: Health & Fitness

  • Short description: "Your digital companion for in-studio yoga, pilates, and physiotherapy sessions."

  • Health Apps Declaration: "Yes, has health features" → "Fitness, wellness, or activity tracking" → "NOT a medical device"

  • Target age: 18+

  • Disclaimer at bottom of full description stating it's not a medical app

  • Data Safety Form answers prepared (Health data = Collected, Optional, Not shared)

✅ Test Account:

  • Dedicated test account with pre-loaded dummy data (packages, sessions, 1 assessment report, progress photos)

My concerns:

  1. Will displaying musculoskeletal assessment data and progress photos trigger a "medical app" flag?

  2. Will "Physiotherapy" in the listing trigger additional scrutiny?

  3. Is requiring login on the web deletion page acceptable?

  4. Is a 14-day data purging grace period okay, or does Google want instant deletion?

  5. Do I need to mark health data as "Shared" in the Data Safety Form even though it's only visible to the user?

  6. Anything else I'm missing?

Thanks in advance! 🙏

react-native deployment google-play-console