Open A Webpage Upon An Incoming Phone Call
16:18 12 May 2021

I have a (hopefully) simple question about RingCentral capabilities.

Namely, is is possible to open a URL in a call center rep's browser upon an incoming phone call?

For instance, if (555) 321-1234 calls, is it possible to open a web browser to the URL:

site.com/call?number=5553211234

If it is possible, what is the feature called (so I can look up tutorials)?

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