Q.1 Which of the following is a fundamental value expected from a civil servant?
Profit maximization
Political loyalty over law
Integrity
Personal gain
Explanation - Civil servants are expected to act with honesty and moral uprightness in their duties, which is the essence of integrity.
Correct answer is: Integrity
Q.2 The concept of 'neutrality' in public administration primarily implies:
Serving political parties
Serving the law impartially
Avoiding responsibilities
Making personal choices in office
Explanation - Neutrality ensures civil servants implement policies impartially without political bias.
Correct answer is: Serving the law impartially
Q.3 Transparency in public administration primarily aims at:
Reducing accountability
Open communication and clear decision-making
Increasing corruption
Hiding information
Explanation - Transparency ensures citizens can understand and evaluate government decisions, promoting trust and accountability.
Correct answer is: Open communication and clear decision-making
Q.4 Which of the following best reflects 'commitment to public interest'?
Personal benefit first
Serving citizens with fairness
Favoring certain groups
Avoiding tough decisions
Explanation - Public interest requires civil servants to prioritize the welfare of citizens and society over personal or political gains.
Correct answer is: Serving citizens with fairness
Q.5 Accountability in public service refers to:
Avoiding responsibilities
Being answerable for actions and decisions
Delegating all decisions
Focusing only on personal goals
Explanation - Civil servants are accountable to the public and higher authorities for their conduct, decisions, and outcomes.
Correct answer is: Being answerable for actions and decisions
Q.6 Which ethical principle guides civil servants to treat all citizens equally?
Equity
Personal preference
Nepotism
Discretionary bias
Explanation - Equity requires impartiality and fairness in treating all citizens without discrimination.
Correct answer is: Equity
Q.7 Integrity in public administration is best demonstrated by:
Bribery for efficiency
Following rules and moral principles
Falsifying reports
Favoring friends and relatives
Explanation - Integrity means adherence to ethical standards and rules, avoiding corruption or favoritism.
Correct answer is: Following rules and moral principles
Q.8 Conflict of interest in civil service arises when:
Personal interests compromise official duties
Citizens are served impartially
Laws are implemented faithfully
Decisions are transparent
Explanation - A conflict of interest occurs when private interests interfere with public responsibilities.
Correct answer is: Personal interests compromise official duties
Q.9 Which of the following is a key aspect of ethical leadership in public administration?
Personal gain orientation
Setting moral example and fairness
Ignoring accountability
Manipulating rules for convenience
Explanation - Ethical leadership involves demonstrating integrity, fairness, and commitment to values to inspire subordinates.
Correct answer is: Setting moral example and fairness
Q.10 Civil servants are expected to maintain confidentiality primarily to:
Protect personal interests
Avoid transparency
Safeguard sensitive public information
Favor political leaders
Explanation - Confidentiality ensures that sensitive information is not misused and trust in public institutions is maintained.
Correct answer is: Safeguard sensitive public information
Q.11 Which of the following actions reflects impartiality in public service?
Focusing on personal opinions
Treating all citizens and groups fairly
Following political directives blindly
Prioritizing influential people
Explanation - Impartiality requires civil servants to act without favoritism or prejudice.
Correct answer is: Treating all citizens and groups fairly
Q.12 Professionalism in public administration includes:
Adherence to standards and ethics
Corruption tolerance
Avoiding accountability
Serving personal interests first
Explanation - Professionalism is about competence, ethical conduct, and responsibility in fulfilling public duties.
Correct answer is: Adherence to standards and ethics
Q.13 Which of the following is a key principle of ethical decision-making in civil service?
Considering personal benefit only
Evaluating consequences and fairness
Ignoring rules
Favoring friends and family
Explanation - Ethical decisions are guided by evaluating the impact, fairness, and alignment with values and rules.
Correct answer is: Evaluating consequences and fairness
Q.14 Accountability in governance ensures that:
Civil servants escape scrutiny
Officials are answerable for actions and results
Citizens cannot question decisions
Policies are ignored
Explanation - Accountability makes public officials responsible for decisions, ensuring transparency and public trust.
Correct answer is: Officials are answerable for actions and results
Q.15 Which of the following is considered unethical for a civil servant?
Neutrality in service delivery
Accepting bribes
Maintaining confidentiality
Serving public interest
Explanation - Accepting bribes violates integrity, legality, and ethical standards in public administration.
Correct answer is: Accepting bribes
Q.16 Responsiveness in public service means:
Ignoring citizen needs
Timely and effective service delivery
Prioritizing personal goals
Favoring political leaders
Explanation - Responsiveness involves addressing public needs efficiently and effectively, enhancing trust in administration.
Correct answer is: Timely and effective service delivery
Q.17 Ethical behavior in civil service is primarily guided by:
Self-interest and convenience
Rules, regulations, and moral principles
Ignoring laws
Political favoritism
Explanation - Civil servants follow legal frameworks and ethical norms to ensure fairness and integrity.
Correct answer is: Rules, regulations, and moral principles
Q.18 Which of the following ensures transparency in public administration?
Concealing information
Open access to information and decisions
Promoting favoritism
Ignoring citizen queries
Explanation - Transparency requires sharing relevant information with stakeholders to build trust and accountability.
Correct answer is: Open access to information and decisions
Q.19 Conflict of interest can be avoided by:
Ignoring rules
Disclosing personal interests and recusing oneself when necessary
Focusing on personal gains
Favoring influential individuals
Explanation - Disclosure and recusal prevent personal interests from compromising public responsibilities.
Correct answer is: Disclosing personal interests and recusing oneself when necessary
Q.20 Which of the following represents integrity in decision-making?
Making decisions based on rules and ethics
Following personal whims
Favoring friends
Avoiding responsibility
Explanation - Integrity involves consistency between principles, rules, and actions, even under pressure.
Correct answer is: Making decisions based on rules and ethics
Q.21 Civil servants should prioritize public interest over:
Law and policy
Personal or political gain
Citizen welfare
Ethical standards
Explanation - Prioritizing public interest ensures decisions serve citizens rather than private or political motives.
Correct answer is: Personal or political gain
Q.22 Which quality helps civil servants resist undue political pressure?
Neutrality and integrity
Personal ambition
Favoritism
Corruption
Explanation - By maintaining neutrality and integrity, officials uphold ethical standards despite external pressures.
Correct answer is: Neutrality and integrity
Q.23 Which of the following demonstrates accountability in civil service?
Reporting decisions and outcomes honestly
Avoiding responsibility
Hiding mistakes
Focusing only on self-interest
Explanation - Honest reporting of actions and results ensures transparency and public trust.
Correct answer is: Reporting decisions and outcomes honestly
Q.24 Ethical public administration contributes primarily to:
Corruption
Public trust and good governance
Personal gain
Political favoritism
Explanation - Ethics, integrity, and accountability strengthen citizens’ trust and improve governance quality.
Correct answer is: Public trust and good governance
