Q.1 Which of the following is the primary goal of crisis intervention?
To provide long-term therapy
To restore equilibrium and functioning
To diagnose mental disorders
To prescribe medication
Explanation - Crisis intervention focuses on helping individuals regain balance and cope with immediate stress, rather than long-term therapy or diagnosis.
Correct answer is: To restore equilibrium and functioning
Q.2 Which model is commonly used in crisis intervention?
ABC Model
Pavlovian Model
Five Stages of Grief
Person-Centered Model
Explanation - The ABC Model (Achieving rapport, Boiling down the problem, Coping) is widely used to structure crisis intervention sessions.
Correct answer is: ABC Model
Q.3 Which of the following is considered a common reaction to a crisis?
Euphoria
Anxiety and confusion
Complete denial of stress
Permanent psychosis
Explanation - During a crisis, individuals often experience heightened anxiety, confusion, and difficulty making decisions.
Correct answer is: Anxiety and confusion
Q.4 Immediate intervention in a crisis is important because:
It prevents future crises permanently
It helps prevent escalation of emotional or behavioral responses
It replaces long-term therapy
It allows legal authorities to take over
Explanation - Prompt intervention stabilizes the individual and prevents the situation from worsening, though it doesn’t replace long-term therapy.
Correct answer is: It helps prevent escalation of emotional or behavioral responses
Q.5 Which of the following is a key principle in crisis intervention?
Passive listening
Immediate problem solving without empathy
Active listening and validation of feelings
Avoiding emotional expression
Explanation - Validating feelings and active listening are central to building rapport and supporting coping in crisis situations.
Correct answer is: Active listening and validation of feelings
Q.6 A person experiencing a suicidal crisis should be:
Left alone to calm down
Engaged empathetically and assessed for risk
Told to stop overreacting
Encouraged to journal only
Explanation - Active engagement, empathy, and risk assessment are crucial steps in preventing harm during a suicidal crisis.
Correct answer is: Engaged empathetically and assessed for risk
Q.7 Which of the following techniques is often used in brief crisis counseling?
Exploring childhood trauma in depth
Reality testing and reframing
Psychoanalysis over multiple sessions
Group therapy for months
Explanation - Crisis intervention typically uses brief, focused strategies like reality testing and cognitive reframing to stabilize the client.
Correct answer is: Reality testing and reframing
Q.8 Crisis intervention is most effective when:
The client is forced to discuss feelings immediately
It is timely and culturally sensitive
It relies solely on written instructions
Therapists make decisions without client input
Explanation - Interventions should occur quickly and respect cultural background to be effective in crisis resolution.
Correct answer is: It is timely and culturally sensitive
Q.9 Which type of crisis is triggered by sudden, unexpected events like accidents or natural disasters?
Maturational crisis
Situational crisis
Existential crisis
Developmental crisis
Explanation - Situational crises are caused by external, unexpected events, unlike maturational or developmental crises.
Correct answer is: Situational crisis
Q.10 During a crisis, the counselor's role is primarily to:
Provide unconditional support and immediate coping strategies
Diagnose a personality disorder
Medicate the client immediately
Assign homework tasks
Explanation - Counselors focus on stabilizing emotions and helping clients cope immediately rather than long-term diagnosis or treatment.
Correct answer is: Provide unconditional support and immediate coping strategies
Q.11 Which of the following is a characteristic of a person in crisis?
Ability to solve problems calmly
Heightened emotional arousal and disorganized thinking
Complete indifference to events
Unchanged daily functioning
Explanation - A crisis disrupts normal coping mechanisms, often causing intense emotions and difficulty thinking clearly.
Correct answer is: Heightened emotional arousal and disorganized thinking
Q.12 The SAFER-R model in crisis intervention stands for:
Stabilize, Acknowledge, Facilitate, Encourage, Recovery, Referral
Support, Assess, Facilitate, Encourage, Reassure, Refer
Solve, Analyze, Fix, Educate, Respond, Reassess
Stabilize, Adapt, Focus, Evaluate, Restore, Recover
Explanation - SAFER-R is a structured approach for crisis counseling emphasizing support, assessment, facilitation, encouragement, reassurance, and referral.
Correct answer is: Support, Assess, Facilitate, Encourage, Reassure, Refer
Q.13 Which factor can increase vulnerability to crises?
Strong social support
Chronic stress and lack of coping skills
Good physical health
Access to counseling services
Explanation - Individuals with ongoing stress or poor coping mechanisms are more susceptible to crises.
Correct answer is: Chronic stress and lack of coping skills
Q.14 Crisis intervention is usually:
Long-term psychotherapy
Short-term and goal-oriented
Medication-focused
Not evidence-based
Explanation - Crisis intervention is brief, targeting immediate stabilization and coping, rather than long-term therapy.
Correct answer is: Short-term and goal-oriented
Q.15 Which of the following is an important ethical consideration in crisis intervention?
Maintaining confidentiality while ensuring safety
Ignoring client autonomy
Forcing immediate decisions
Avoiding documentation
Explanation - Counselors must balance confidentiality with the ethical responsibility to prevent harm during a crisis.
Correct answer is: Maintaining confidentiality while ensuring safety
Q.16 A person facing a maturational crisis is most likely experiencing:
Job loss
Transitioning from adolescence to adulthood
Natural disaster
Sudden illness of a loved one
Explanation - Maturational crises arise during life transitions that challenge an individual’s coping abilities, such as developmental milestones.
Correct answer is: Transitioning from adolescence to adulthood
Q.17 Which is a common step in the initial phase of crisis intervention?
Assessing immediate danger and emotional state
Providing long-term therapy
Assigning homework
Conducting psychological testing
Explanation - The initial phase prioritizes understanding the client’s current emotional state and risk factors to ensure safety.
Correct answer is: Assessing immediate danger and emotional state
Q.18 In crisis intervention, 'defusing' refers to:
Long-term analysis of life patterns
Immediate support to reduce acute stress
Prescribing medications
Avoiding discussion of emotions
Explanation - Defusing provides immediate emotional support and reduces acute stress following a traumatic event.
Correct answer is: Immediate support to reduce acute stress
Q.19 Which of the following is considered a situational factor in crises?
Chronic illness
Natural disasters
Personality traits
Cognitive style
Explanation - Situational factors are external events that can trigger crises, such as accidents, disasters, or sudden losses.
Correct answer is: Natural disasters
Q.20 Active listening in crisis intervention helps to:
Validate the client’s experience and promote trust
Change the client’s feelings immediately
Solve all problems in one session
Avoid emotional engagement
Explanation - Active listening demonstrates empathy, validates emotions, and builds a supportive therapeutic relationship.
Correct answer is: Validate the client’s experience and promote trust
Q.21 Which of the following is NOT typically a goal of crisis intervention?
Stabilizing emotional distress
Enhancing coping strategies
Solving long-term life problems
Preventing escalation of crisis
Explanation - Crisis intervention focuses on immediate stabilization and coping rather than long-term life planning.
Correct answer is: Solving long-term life problems
Q.22 A developmental crisis is primarily associated with:
Age-related life transitions
Natural disasters
Sudden job loss
Accidental injuries
Explanation - Developmental crises arise from predictable life stages, such as adolescence, marriage, or retirement.
Correct answer is: Age-related life transitions
Q.23 Which of the following is an essential skill for crisis counselors?
Empathy and active listening
Long-term psychoanalysis skills
Medication prescription knowledge
Advanced statistical analysis
Explanation - Empathy and listening skills are critical for understanding and supporting clients in crisis effectively.
Correct answer is: Empathy and active listening
Q.24 Which type of crisis may occur when an individual loses a loved one unexpectedly?
Situational crisis
Maturational crisis
Existential crisis
Financial crisis
Explanation - Sudden loss of a loved one is an example of a situational crisis caused by unexpected external events.
Correct answer is: Situational crisis